Shipping policy

Order Processing

• All orders are processed within 1 business days after payment confirmation/COD orders.
• Orders are not shipped on Sundays or public holidays.
• In case of delays, customers will be notified via email or phone.

Shipping Charges

• Shipping charges are calculated at checkout based on your location and order value.
• We may offer free shipping on selected orders or promotional periods.

Delivery Time

• Domestic Shipping (India): 3–7 business days
• Delivery timelines may vary depending on your location and courier service availability.

Order Tracking

• Once your order is shipped, you will receive a tracking ID/link via email or SMS.
• You can track your order using the provided details.

Delivery Issues

• If your package is delayed, lost, or marked as delivered but not received, please contact us within 48 hours.
• We will coordinate with the courier partner to resolve the issue.

Incorrect Address

• Please ensure that your shipping address is accurate.
• We are not responsible for delays or losses caused by incorrect or incomplete addresses.

Damaged Packages

• If you receive a damaged package, please do not accept it or record an unboxing video.
• Contact us immediately with proof so we can assist you with a replacement or refund.

International Shipping (Optional)

• Currently, we do not ship internationally.
• If available, shipping charges and delivery timelines will vary by destination.